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Rewards and recognition are like religion. If you practice your beliefs once or twice a year, it doesn’t impact your behavior. It’s the same with reward systems for employees. If the only raise your employees receive is tied to company performance metrics that are reported on once a year, you’ve done nothing but mask a cost-of-living adjustment in merit-based pay.

Wondering how home mortgage payment decisions factor into your larger financial strategies? I was able to share my perspective with Cheryl Winokur Munk of the Wall Street Journal — read the article here.

I had a chance recently to talk with Ronda Lee of Business Insider about the pros and cons of group life insurance.

A mentor is someone who shortens your professional learning curve by sharing advice based on their experience facing situations you are facing or will face down the road. The right mentor can help you become a seasoned leader, faster.

People often forget about the experience a customer has with their brand or business after they’ve left the office or completed a sale. But acquisition is just the beginning. Successful businesses keep in touch with their customers and continue to provide value after the first transaction is over.

I had a chance to give an interview with Charlie Katz of Authority Magazine on the topic of highly effective leadership during challenging times — here’s our conversation.

In uncertain times, the most important thing you can do for your personal brand is to be consistent. Consistency breeds certainty, which builds a foundation of trust between you and your customers.

There’s a lot of social upheaval right now and a lot of room for businesses to step up and demonstrate corporate social responsibility in a way they haven’t been challenged to before. And that can create a difficult situation for businesses to navigate successfully.

An interview I gave to Business Insider on the need to consider long-term care insurance as part of a comprehensive retirement strategy.

An interview I gave to WMBC-TV News Video on how the insurance industry has pivoted during the coronavirus pandemic.