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Compensation That Pays: Encouraging Performance by Rewarding Employees

Rewards and recognition are like religion. If you practice your beliefs once or twice a year, it doesn’t impact your behavior. It’s the same with reward systems for employees. If the only raise your employees receive is tied to company performance metrics that are reported on once a year, you’ve done nothing but mask a cost-of-living adjustment in merit-based pay.

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Refinancing—or Paying Off—a Mortgage? Questions to Ask Yourself

Wondering how home mortgage payment decisions factor into your larger financial strategies? I was able to share my perspective with Cheryl Winokur Munk of the Wall Street Journal — read the article here.

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Group life insurance through your job is probably the cheapest coverage you can get, but it’s not a perfect solution

I had a chance recently to talk with Ronda Lee of Business Insider about the pros and cons of group life insurance.

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Mentoring: Successful People Ask for It

A mentor is someone who shortens your professional learning curve by sharing advice based on their experience facing situations you are facing or will face down the road. The right mentor can help you become a seasoned leader, faster.

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Customer Experience Management: Why It Matters for Your Brand

People often forget about the experience a customer has with their brand or business after they’ve left the office or completed a sale. But acquisition is just the beginning. Successful businesses keep in touch with their customers and continue to provide value after the first transaction is over.

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Five Things You Need To Be A Highly Effective Leader During Turbulent Times

I had a chance to give an interview with Charlie Katz of Authority Magazine on the topic of highly effective leadership during challenging times — here’s our conversation.

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Building a Personal Brand in 2020

In uncertain times, the most important thing you can do for your personal brand is to be consistent. Consistency breeds certainty, which builds a foundation of trust between you and your customers.

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Socially Responsible Business Behavior: When Doing the Right Thing Is the Wrong Approach

There’s a lot of social upheaval right now and a lot of room for businesses to step up and demonstrate corporate social responsibility in a way they haven’t been challenged to before. And that can create a difficult situation for businesses to navigate successfully.

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Half of Americans will need care as they age, and long-term care insurance can help cover the high cost

An interview I gave to Business Insider on the need to consider long-term care insurance as part of a comprehensive retirement strategy.

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Marketing Insurance & Financial Services During COVID

An interview I gave to WMBC-TV News Video on how the insurance industry has pivoted during the coronavirus pandemic.

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